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Privacy Policy

This Privacy Policy applies to information collected by Isha Outreach and Isha Education through www.ishaoutreach.org and www.ishavidhya.org

Our Organizations are not-for-profit, volunteer-run organizations that offer tools for the physical, mental and inner well-being of human beings across the world. Everything that we do is guided by these values, including the ways in which we collect, protect and use data. As a part of effectively offering these tools to Users, We obtain some of the User's data. 

Our Organizations are committed to ensuring the security and protection of the personal data provided by the Users of our website, and to providing a compliant and consistent approach to data protection. We will only process your personal data in accordance with applicable data protection and privacy laws. The protection afforded by this Policy applies to all Users, irrespective of their nationality, or place of residence, in relation to the processing and profiling of their personal data. It includes the processing of personal data by automated means, as well as manual processing.

This Privacy Policy will explain what personal data we collect when you use our website and how our Organizations use and store your personal data. Please read our Terms of Use for usage of the website and further information. 

Which of the two legal entities, Isha Education or Isha Outreach is applicable would be inferred from the context of use on the website.
 
The Privacy Policy describes the following: 

  1. What data do we collect?
  2. How do we collect your data?
  3. How will we use your data?
  4. How do we store your data?
  5. Marketing
  6. What are your data protection rights?
  7. What are cookies?
  8. How do we use cookies?
  9. What types of cookies do we use?
  10. How to manage your cookies
  11. Privacy Policies of other websites
  12. Changes to our privacy policy
  13. How to contact us
 
What data do we collect?

Amongst other information, our Organizations collect the following data:

  • Email ID
  • Name
  • Phone Number / WhatsApp number
  • Country of Residence
  • State
  • City
  • Zipcode / Pincode
  • ID Proof

How do we collect your data?

You directly provide our Organizations with most of the data we collect. We collect data and process data every time you:

  • Complete online forms and sign up for any particular program/offering/event that we offer;
  • Contact us offline, for example by telephone, fax, SMS, email or post.
  • Provide us your data through physical media like registration form, donation form, application form etc.;
  • Use or view our website (via your browser's cookies);
  • Contribute to any of our projects;
  • Choose to support Isha’s initiatives as a volunteer or donor.

How will we use your data?

Our Organizations collect your data so that we can:  

  • Provide you with information regarding programs, events and sadhana support etc., that you have requested and/ or signed up for;
  • Manage our relationship with you (for example, support activities);
  • Establish contact with you through phone calls, WhatsApp messages, email and other social media platforms that you have consented to, to provide support in the programs, practices and processes that you have registered for.
  • Monitor, measure, improve and protect our content, website, and services and provide an enhanced and personalized user experience for you;
  • Respond to your queries and resolve complaints;
  • Provide any of your information that we are required to submit in order to comply with our regulatory or legal obligations;
  • Detect, prevent, investigate or provide remedy for criminal, illegal or prohibited activities;

How do we store your data?

Our Organizations use various technological and procedural security measures to ensure the security, integrity and privacy of the personal information that we collect. We also have implemented reasonable security measures in an effort to protect against the loss, misuse and alteration of the information under our control. Personal information collected by our Organizations is stored in secure operating environments that are not available to the public.    Once we obtain your data, we will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy. Unfortunately, however, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your User Information, we cannot guarantee its security. You use the Services and provide us with information at your own initiative and risk. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you have with us has been compromised), please immediately notify us of the problem by contacting us as specified in Section 6 below.
 
Our Organizations will only retain your personal data following your application for a period of time depending on the category of data and the purposes for which we hold it.  We will only retain your data after this time if we are required to do so to comply with the applicable laws of India.

Marketing

Our Organizations do not sell any data to third parties for marketing or any other purpose.

What are your data protection rights?

Our Organizations would like to make sure you are fully aware of all your data protection rights.  Every user is entitled to the following: 
          The right to access: You have the right to request our Organizations for copies of your personal data. 
          The right to rectification: You have the right to request that our Organizations correct any information you believe is inaccurate.  You also have the right to request our Organizations to complete information you believe is incomplete. 
          The right to remove: You have the right to request our Organizations erase/remove your personal data, under certain reasonable conditions. To delete your profile, please email support@ishaoutreach.org or support@ishaeducation.org
            The right to restrict processing: You have the right to request that our Organizations restrict the processing of your personal data, under certain reasonable conditions. 
            The right to object to processing: You have the right to object to our Organizations's processing of your personal data, under certain reasonable conditions. 
            The right to data portability: You have the right to request that our Organizations transfer the data that we have collected to another organization, or directly to you, under certain reasonable conditions. 
            Our Organizations make use of third-party services as well as offer services related to storage of user data, user authentication, user consent and user profile management. 
            If you would like to exercise any of these rights, please contact us at our email: support@ishaoutreach.org or support@ishaeducation.org
            If you make a request, we have one month to respond to you.

What are cookies?

Cookies are text files placed on your computer to collect standard internet log information and visitor behavior information.  When you visit our websites, we may collect information from you automatically through cookies or similar technology.

How do we use cookies?

Our Organizations use cookies in a range of ways to improve your experience on our website including:  

  • Keeping you signed in;
  • Understanding how you use our website;
  • If you have created a user profile and also consented to the use of cookies, we may link information relating to your browsing patterns (on our website) with your user profile.

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:  

Functionality: Our Organizations use these cookies so that we recognize you on our website and remember your previously selected preferences.  These could include what language you prefer and location you are in.  

Promotion: Our Organizations use these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device and your IP address.

How to manage cookies?

You can set your browser to not accept cookies, and opt to remove cookies  from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy Policies of other websites

Our Organizations’s websites contain links to their websites.  Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Participating Entities with whom the information is shared

Your personal data that is collected may be stored, processed and used by its vendors, or partners or third parties based on your interaction with the website.

How to contact us?

If you do not want to receive any emails from us, let us know by writing to us at support@ishaoutreach.org or support@ishaeducation.org.  Please specify NO EMAIL in your email subject.  

If you have any questions about Our privacy policy, your Isha Profile/Single Sign On, the data we hold on you, or you would like to exercise one of your data protections rights, please do not hesitate to contact us.  

Email us at: support@ishaoutreach.org or support@ishaeducation.org.